Q. How do I keep my taps clean?

A. Use a non-abrasive mild detergent and simply wipe occasionally using a soft damp cloth. 

Q. Will my floor support a cast iron bath?

A. Yes, although they are the heaviest of the 3 main types of bath they can be easily supported by a correctly constructed 2nd level floor. 

Q. Do I need a special water supply to have a whirlpool bath?

A. No, whirlpool baths utilise standard hot and cold supplies found in all households. 

Q. I have a small bathroom containing a shower cubicle, WC and hand basin. The room has a window, an extractor fan and a central heating radiator. Although the room is kept very warm there is a considerable problem with condensation. 

A. Its sounds as though the room is too hot. Turn your heating down a touch and open a window to allow a free flow of air through the room. Condensation is caused through lack of ventilation and although you have an extractor fan (check to make sure it is in full working order), maybe a larger/stronger extractor is needed or it should help if you open your window and turn your fan on before you get into the shower. 

Q. Can an acrylic bath be damaged by repeated filling with water of an excess temperature? If so how can this damage be prevented? 

A. Yes. If extremely hot water is constantly used without cold water being added this can result in stress cracking. For safety reasons we would recommend that cold water is put into the bath before any hot water is added. 

Q. Will an acrylic bath that is specified as 8mm thick be the same thickness all they around, or will the thickness vary in places i.e under the lip of the bath at the top?

A. It wildly vary. Acrylic sheet starts at 8mm. When it is vacuum formed, the bath is thinner in some areas. The GRP (glass fibre reinforcing) then gives the bath added strength. 

Q. Should I buy a tray and shower enclosure at the same time?

A. Its is advisable to buy them together to ensure that they are compatible and of the same size. 

Q. Does there have to be a separate vestibule area between my kitchen and WC areas? 

A. In a domestic premises for personal use only, there is no provision in the building regs for a lobby/ventilated lobby between the kitchen and the WC area. The door can lead directly from the kitchen and the WC providing there is a washbasin fitted in the WC area. If you are in any doubt, we suggest you contact your local building regulations department at your local council offices to double check. 

Q. Can I tile directly onto plasterboard?

A. Its is feasible to tile directly onto plasterboard substrate as long as the following criteria are met:

Plasterboard should be a minimum of 12.5mm thick and should be securely screw fixed, preferably at 300mm centres maximum, to a seasoned timber framework incorporating stiffening noggins where necessary. The Board junctions should be fully supported and then taped and filled using the tile adhesive. The weight of tilling to a plasterboard background should not exceed 32kg/m2. the plasterboard substrate must be capable of supporting the rigid ceramic wall tile without any undue deflection. At all times the plasterboard and tile adhesive manufacturers recommendations should be followed. The type of adhesive to use would depend upon the type of tile that was to be fixed and the area that was to be fixed to. If for instance it were a glazed biscuit bodied wall tile in a shower area, then new tiles may be fixed in a 3mm solid bed (i.e ensuring no voids are left beneath the tiles). Where tiles are to be fixed in shower areas to plasterboard, some consideration should be given to applying a tanking membrane to protect the underlying gypsum substrate, this would depend upon the degree of use, type of shower etc. Please note that any change of material, substrate or service conditions will alter this specification. For more information please contact the Tile Association on 020 8663 0946. 

Q. The seal along my bath to the wall continues to crack. We think its down to the movement of the Bath - can we support it underneath without any damage or risk of cracking the fibreglass bath?

A. It may just be a case of adjusting the feet. Check the bath has been fitted correctly. Usually fibreglass baths either have adjustable feet or sit in a wooden cradle. 

Q. Is a whirlpool bath safe for children and older people to use? 

A. All systems have safety cut out devices if there is a problem during operation. However, children and the infirm should be supervised when using a whirlpool bath. 

Q. I have difficulty turning the tap, are there easier types available?

A. Yes, there are types with simple shaped heads through to special levers for disable usage. 

Q. My cold water tank isn't high enough to give any water pressure what can I do?

A. for either an integrated power shower or a mixer shower with a booster pump.

Q. What factors should I take into consideration when choosing a shower? 

A. The type of water system in your home, the size of your tank and waste capacity, height of the showerhead and safety should all be considered. If in doubt, contact a qualified plumber. 

Q. What is the safest type of shower valve for my family to use?

A. A thermostatic mixer because the temperature and pressure is automatically controlled, preventing cold water shock or hot water scalding. 

Q. I have a small bathroom with limited space - are there space saving shapes and designs?

A. Yes, alot of manufacturers produce compact dimension baths, which will help if there is a problem on space and availability of access. 

Q. Do the patterns on shower trays make the anti-slip?

A. No, unless the manufacturer states this.